Find answers to common questions about our courses, workshops, and learning platform. If you can't find what you're looking for, feel free to contact us.
Is there any limit to how many people can join?
Seats are limited to ensure personal attention, especially for workshops and courses. We recommend early registration as it works on a first-come, first-served basis. If a batch is full, you may need to either:
- Choose a different batch timing
- Wait until the next batch starts
What is the registration process?
Our registration process is simple:
- Select your desired course/workshop
- Choose your preferred batch timing
- Complete the payment process
- Receive confirmation email with joining instructions
Can I change my course/workshop batch timing?
No, you cannot change your batch timing once registered until the current batch completes its schedule. This policy ensures minimal disruption to the learning experience for all participants.
If you need to change your schedule, you would need to:
- Complete the current batch
- Wait for a new batch to start
- Register again for the new batch (additional fees may apply)
What if I miss a session?
We understand that sometimes participants may need to miss a session. Here's what you can do:
- Access the recorded session (if available for your course)
- Review the session materials shared by the instructor
- Ask questions in the next session or through our support channels
Note: Not all courses provide session recordings, so please check with your instructor.
How long is each course/workshop?
The duration varies by program:
- Webinars: Typically 2-3 hours (single session)
- Workshops: Usually shop Ranges for 2 weeks (Mon to Friday)
- Courses: Range from 2 -5 weeks (Mon to Friday)
Exact duration is clearly mentioned in each program's description.
What payment methods do you accept?
We accept various payment methods for your convenience:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Net Banking
- UPI Payments (Google Pay, PhonePe, PayTM, etc.)
- Bank Transfers
All transactions are secure and encrypted.
Is there a refund policy?
Our refund policy is as follows:
- No refunds once payment is completed
- No transfer of admission to another person
- No transfer of fees to a different course
We encourage participants to carefully review course details and their availability before registering.
Are there any discounts available?
We occasionally offer discounts:
- Early bird discounts for registrations completed by a certain date
- Group discounts for 3+ participants registering together
- Special discounts for students and alumni
Check our website or contact us for current offers.
Will I receive a certificate after completion?
Yes, certificates are provided for:
- All courses upon successful completion
- Workshops with attendance of at least 80% of sessions
- Webinars upon request (may require completing a short assessment)
Certificates are digital by default, with printed copies available for additional fees.
What are the requirements to get certified?
Certification requirements vary by program:
- Courses: Minimum 75% attendance + completion of all assignments
- Workshops: Minimum 80% attendance + participation in activities
- Webinars: Full attendance (or watching recording if allowed)
Some advanced programs may require passing an assessment.
What are the technical requirements?
To participate in our online programs, you'll need:
- A stable internet connection (minimum 2Mbps recommended)
- A computer/laptop/tablet/smartphone
- Updated web browser (Chrome, Firefox, Edge recommended)
- Zoom/Webex/MS Teams/Google Meet (depending on the program)
- Headphones with microphone (recommended for better audio)
Specific requirements will be shared before each program.
Can I attend using my smartphone?
Yes, most of our sessions are accessible via smartphone with these considerations:
- Ensure you have the relevant app installed (Zoom, Webex, etc.)
- Some interactive features may be limited on mobile
- Screen size may affect viewing of detailed materials
- Battery life and data usage should be considered
For the best experience, we recommend using a computer when possible.
Are sessions live or pre-recorded?
Our approach includes:
- Primary sessions: Conducted live for real-time interaction
- Supplementary materials: May include pre-recorded videos
- Make-up sessions: Some courses offer recorded versions for missed classes
The live format ensures you get immediate feedback and can ask questions.
What language are sessions conducted in?
Our language policy:
- Primary instruction in English
- Hindi explanations provided when needed for clarity
- Regional language support in some specialized programs
- Language of instruction is always specified in program details
How interactive are the sessions?
We prioritize interactive learning with:
- Live Q&A sessions
- Polls and surveys
- Breakout room discussions
- Hands-on exercises
- Real-time feedback
- Collaborative projects (for longer courses)
Participation is encouraged but not mandatory.
Who are the instructors?
Our instructors are:
- Industry professionals with practical experience
- Certified trainers in their respective fields
- Selected for both expertise and teaching ability
- Committed to participant learning outcomes
Instructor profiles are available on our website and in program materials.
